Golf Booking Conditions |
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Confirmation of Start Times |
On receipt of your order we will process the booking and expect to be able to confirm start times to you
within 2 working days, except:
We then have a limited time to accept and secure these times on your behalf and therefore need your confirmation that the times are acceptable:-
Occasionally, due to availability on the golf courses, especially during peak season, we may need to change the order of the courses around to suit your preferred golf itinerary. However should your booking cover different date periods, this may affect the total cost of your booking. We will normally communicate with you by e-mail, but since e-mails are not always reliable, please ensure we have a phone number or mobile as well. Once we have confirmed golf start times that are acceptable to you, your payment is needed to secure the booking should courses have any special requirement. Otherwise full payment is required up to 6 weeks prior to your arrival. |
Golfers Teeing Off |
The courses always reserve the right to make up all flights to 4 balls and have to do this to meet demand most of the time. We can indicate your preference to the courses but there are no guarantees. |
Junior Golfers |
If your golf group includes juniors please tell us. The number and age of junior golfers should be indicated when you ask us to proceed with a booking. Juniors must present proof of their age when checking-in at the golf course and must play accompanied by an adult. |
Golf Vouchers |
Once your booking is finalised we will send you the Golf Voucher. |
Handicap Certificates |
Most courses require men to have a handicap of 28 and ladies 36. Some have more stringent requirements. (The handicap requirements of all courses are shown on our website.) You will therefore need to have your certificate available when you arrive at the golf courses. No certificate, or a handicap higher than permitted on the course, really does equal to no play and no refund on some courses. |
Soft Spikes |
Golf shoes are essential and most courses require players to wear soft spikes on their shoes. These courses also offer a service, with a small charge, to change your spikes. Our advice, once you have had your spikes changed, retain them for the duration of your golfing holiday. |
Buggies (Electric Carts) |
The prices quoted for your golf do not include the price of a buggy. |
Golf in the Sun |
Many courses have a strict dress code and refuse to let clients play if they are dressed inappropriately. Tailored shorts and collared shirts are the accepted "summer" standard. Long socks are not necessary. |
Course Closures & Refunds |
Very occasionally a course is closed due to bad weather. Under these circumstances if the course cannot offer you a suitable later starting time or book you on an alternative date they will endorse your golf voucher. This should be returned to Quo Vadis and we will arrange a refund. (If the weather is bad and the course decides not to close, it is still worth going to the course reception to see what suitable arrangements can be made). |
Payment & Cancelation |
We require payment to secure your start times and will provide with the necessary details. Full payment is required up to 6 weeks prior to your arrival, unless specified otherwise by the courses.
Should your booking be within the 6 weeks, we will require full payment once tee times are confirmed and accepted by you. Proof of payment will also be required.
If you do have to cancel your holiday after the 6 week deadline it is always worth letting us know. We can sometimes resell the golf and will then give you a refund. |
Contact Details |
Throughout the booking process we will continue to contact you via your e-mail address. However, occasionally e-mail communications break down.
If you have not given us an alternative method of contacting you, we suggest you do this. Also, If there is a chance we will be trying to contact
you with start times when you will not be reading your e-mails, please warn us of this and if possible suggest how we should contact you in this
circumstance. |
Car Type | Excess on Insurance Faro/ Lisbon |
Insurance to Limit Excess Faro/ Lisbon |
Excess on Insurance Porto/ Madeira/ Azores |
Insurance to Limit Excess Porto/ Madeira/ Azores |
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2 Door Hatchback (No AirC) | 1300€ | 12€ per day | 75€ | Included |
4 Door Hatchback (No AirC) | 1300€ | 12€ per day | 75€ | Included |
AirC 4 Door Hatchback | 1300€ | 12€ per day | NA | NA |
AirC 4 Door Saloon | 1500€ | 15€ per day | 75€ | Included |
AirC Auto 4 Door Hatchback | 1500€ | 15€ per day | NA | NA |
AirC Golfers' Car | 1500€ | 15€ per day | 75€ | Included |
AirC Auto 4 Door Saloon* | 2000€ | 20€ per day | 75€ | Included |
AirC Minibus 9 Seats | 2000€ | 20€ per day | 75€ | Included |
AirC People Carrier 7 Seats | 2000€ | 20€ per day | 75€ | Included |
*AirC Auto 4 Door Saloon - not available in Azores We work with several car hire companies and all regularly replace the cars in their fleet. This has the effect that all cars are relatively new and the actual models offered do change. The models stated above are indicative only. You may be given another model similar to those stated. |
Collection |
Cars are collected from the airport car park in mainland Portugal and islands. A local deposit is required for the insurance excess and for petrol. The car hire company takes this deposit from you on arrival and returns the deposit when you return the car undamaged and with the same amount of petrol. |
Car Delivery to Accommodation |
We need full details of your car delivery requirements to confirm the price quoted and arrange the delivery. It is sufficient if you tell us you are staying in a major hotel. If you
are requesting delivery to other accommodation, we will need the full address and a contact phone number. |
Electronic Tolls |
There are highways in Portugal that use electronic road tolls (Scut Tolls) with no facility to pay locally. For this reason, the car hire company will include a device in your car hire
to detect the usage of highways with electronic tolls.
An excess of 50 Euro applies for the device, which is returned to you if the device is returned without any damage or loss. |
On Resort |
When the car is collected all drivers need their passport and driving licence and should sign the contract with
the car hire company. A local deposit is required for the insurance excess and for petrol. The car hire company
takes this deposit from you on arrival at the airport and returns the deposit when you return the car undamaged
and with the same amount of petrol (in Porto/ Madeira/ Azores an additional service charge is applied if petrol
is not the same amount). In Faro & Lisbon, the car will only have a quarter tank. Should you require half or full
tank, this is possible at an additional cost. Because the deposit must be paid in Euro most clients complete a credit card
voucher, which the car hire company later returns to the client to destroy.
Our car hire companies do offer a high standard of service and try to ensure that all clients are satisfied. They
avoid as far as possible renting out cars that have any damage. However problems do occasionally occur. Your
contract will identify the amount of petrol in the car and any minor damage on it. Please check the contract, the
petrol gauge and car carefully and immediately report any error. |
Booking a Car with Quo Vadis |
When we have received your payment and have a booking reference for you from the car hire company, we send you this reference number together with full instructions for collecting the car and contact details of our partners in Portugal. |
Payment |
We require prepayment for cars and this should be made at least 14 days before arrival. We accept bank transfer payments only and all bank transfer charges are borne by you. Proof of payment is also required. |
Cancellation Policy |
Cars booked with us can be cancelled as follows:-
Any change resulting in cancellation of part of the car hire:-
Please note we have a minimum car hire period of 3 days and hires of less than one week have a higher than average daily charge. If you wish to extend the car hire period, subject to availability of the car:-
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Travel Insurance |
We advise clients to ensure that they have adequate travel insurance to cover such things as:-
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Who are we? |
Quo Vadis Travel & Services, originally established in Germany, provides a booking service for accommodation, car rental, transfers and golf in Portugal from our websites and through links from associates� websites. The Quo Vadis sales team is here to help you with your bookings. Once requirements are finalized, bookings are made through PAG Servi�os Golfs Lda (PAGS) in Portugal. All payments are made to PAGS who will also be able to offer you further assistance while you are in Portugal if this is needed. |
Legal Advisory |
The information on these web pages is constantly checked and updated by Quo Vadis. Despite all efforts it is possible that facts have changed. Therefore we cannot take a responsibility or guarantee for correctness and completeness of the information presented. This also applies to all websites we link to. Quo Vadis is not responsible for the content of these web sites. The reproduction of any content of this website, comes under Portuguese law. According to Law No. 144/2015 we inform you that in case of dispute, the jurisdiction will be the "Centro de Arbitragem de Consumo do Algarve Tribunal Arbitral". |
Privacy Policy |
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Quo Vadis Travel & Services is committed to assuring high quality service and aspects relating to the privacy of all clients and visitors to our site in compliance with EU- General Data Protection Regulation (GDPR) 2016/679, dated April 27th 2016, and processes personal data within the European Economic Area (EEA). |
INFORMATION PROTECTION |
This Privacy Policy applies to all users who browse through our website and interact with us to make a booking. |
Personal Information |
By interacting with us you understand that you are providing personal data to us voluntarily and there is a legitimate reason to retain this information for the period required to give you an offer and/ or make your booking. Personal information data is requested from you when you interact with us in person, through correspondence, by phone, by email, by fax, through our website or through Associate websites to make a Portugal & Spain Golf Holiday booking. We will collect from you your name, email, mobile number and your payment information. Your personal data will be used exclusively for making the respective reservation and payment. Your contact information will also be used for sending you information regarding current promotions on our monthly Newsletter after you opt-in. You can change your personal data whenever you wish, simply by contacting us at quovadis@qvts.com. When you return home, we may ask you for your opinion on the services that were provided to you, which will allow us to improve our services. Your comments on the golf courses may also be posted on our website to help other golfers. We do not knowingly collect personal information from individuals under 18 years of age and parents or legal guardians should not allow this without permission. Your data will not be transmitted to third parties, except from what is described below:
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Cookies & Beacons |
When you visit our site, a small text file (Cookie) is created and recorded on your computer disc. That file will enable you to have an easier experience, quicker access and a customization of the page in line with your online experience. Since cookies are text files, they cannot read information stored on your hard drive and are not used to run programs or deliver viruses to your computer. The majority of browsers automatically accept Cookies, but you may delete them or set them to be automatically blocked. You can find out how to define those settings by going to the “Help” menu on your browser. However, if you do not allow for the use of cookies there may be some functions you won’t be able to use on our site. Web Beacons (‘Website Navigational Information’) are often used in combination with Cookies to track the numbers of visitors to our site, their behaviour and standard information such as browser type, browser language, Internet Protocol (“IP”) address but we do not collect any personal information or store IP address locally on our site, therefore, we cannot track or trace individual users or their physical addresses. Unlike cookies, you cannot decline Web beacons. However, setting your browser to decline cookies or to prompt you for a response will keep Web beacons from tracking your activity. We do not have any control over what the Web beacons do with this data. They will be the data controller for the data they collect. |
E-Mail Newsletters |
When you interact with our website or send a booking request, you may opt-in to our Newsletter and you will receive information about our promotions and highlights by email to the email address you provide. You are free to not give consent or withdraw your consent. When you opt-in you are accepting that your data is used to send you Newsletters. Should you no longer wish to receive Newsletters, you can remove your address from our mailing list by clicking on the link displayed at the bottom of each newsletter. If you are a registered client, you can modify your personal data at any time, by contacting us at quovadis@qvts.com. |
Links to and from Other Websites |
Quo Vadis Travel & Services do not control and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We recommend that you review privacy policies of every online service you use before submitting any personal data and direct any concerns to the site administrator of that website |
Security |
To guarantee the security of your data and maximum confidentiality, we treat all the information that you provided us in a fully confidential manner. Whenever your credit card information is requested, that communication takes place through a SSL (Secured Sockets Layer) safe line, considering you are using browsers that allow for SSL, such as Microsoft Internet Explorer & Netscape Navigator. We also use SSL on all pages where personal information is requested from you, which means that your information will be sent via the Internet in an encrypted form. You can confirm that you are on safe mode when you see a padlock icon or key at the top right or left of your screen.
Your personal data will be retained for the period needed to interact with you during your booking and for as long as long as you return to book with us. Your personal data is protected behind our appropriate business systems, along with website hosting provider’s firewall and email provider’s firewall. Nevertheless, please ensure you also use protection measures (antivirus, firewall, etc.) when you navigate online. If you feel this is not sufficient, then please do not provide any personal information or let us know and we will dispose of the information in a securely manner. |
Your Rights to your Personal Data |
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Lawful Basis - Our legal basis for collecting personal data |
By communicating with us or asking us to contact you, you understand that you are providing this information to us voluntarily and there is a legitimate reason to retain this information for the period required. Without the contact information, we will not be able to get back to you. Where we ask for Consent you will be asked to opt-in and you are free to not give or withdraw your consent. We also rely on lawful basis for processing your data, where you have expressed an interest in procuring our services or we need the information to provide services to you. We use personal information for fulfilling our obligations related to bookings with clients, comments posted on our website and agreements with trusted third parties with who bookings are made. |
Changes to this Privacy Statement |
Quo Vadis Travel & Services reserves the right to amend this Privacy Statement at any time. We encourage you to check this Privacy Statement occasionally to ensure that you are happy with any changes. If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our website. This Privacy Policy was last updated on the 24th of May 2018. |
Who we are |
Quo Vadis Travel & Services, originally established in Germany in 1998, provides a booking service for accommodation, cars, transfers and golf in Portugal from our website and through links from associates’ websites. Once requirements are finalized, bookings are made through PAG Serviços Golfs Lda (PAGS) in Portugal with Alvará Agência de Viagens No: 1001/1999, who take great care with the selection of suppliers and the standard of the service provided. All payments are made to PAG Serviços Golfs Lda who will meet you on arrival and give you your vouchers. |
Contact Us |
If you have any issues with our privacy policy or if you feel you data has been used unfairly, then please contact us at quovadis@qvts.com. |